Frequently Asked Questions (FAQ)
In the Home Healthcare space there are many questions. Feel free to explore them below or contact us directly. We would love to learn more about your situation on how we can help provide exceptional care for you or your loved one.
WHAT IS HOME HEALTH CARE?
Home health care covers a wide assortment of in-home medical services. With the exception of emergent or surgical care, almost any care that can be performed in a hospital can be offered at home. Of course, most patients prefer remaining at home. At Sanetiv, we’re committed to help you maintain your independence.
Our qualified teams of Registered Nurses, Certified Home Health Aides, and therapists help patients heal with speed and comfort in the privacy of their own home.
In addition to coordinating prescribed care with the patient’s physician, we provide progress updates and adjust care according to the doctor’s instructions.
Sanetiv staff provide curative care and teach patients about disease processes and medication administration—a simple service that makes a significant difference in patients’ health once they are discharged from home care.
WHO QUALIFIES FOR HOME HEALTH CARE?
Anyone who has recently experienced a change in medication or health condition, had a recent or past hospitalization, and currently experiences difficulty leaving home may qualify for home care. Common reasons for home care include:
- Wound care
- Diabetes
- Physical therapy
- Any disease process that is—or should be—managed by a physician
- Medication Education
- Requiring professional help in understanding and managing personal health care.
Our care teams offer the tools that will help you or your loved one regain and retain optimal health. And since health care instruction is one of our highest priorities, our specialists will be happy to answer any questions you might have concerning your health and comfort.
WHEN IS HOME HEALTH CARE APPROPRIATE?
You don’t have to wait for a physician to recommend home health care.
Anytime it becomes more comfortable and convenient to receive care at home or in a care facility, home health care may be an option.
Most patients find home care a more pleasant and satisfying way to heal. Simply ask your doctor if it would be appropriate for you.
Please contact us if you have any questions about qualifying for home health care.
CAN I CHOOSE WHICH AGENCY PROVIDES MY CARE?
Yes. By law, all doctors and hospitals are required to allow you to choose which home care agency you use. That is your right!
WHAT KINDS OF HOME HEALTH CARE SERVICES ARE AVAILABLE?
Sanetiv provides a compassionate, experienced, and highly qualified staff to care for the needs of you or your loved one. Some home services include:
- Nursing
- Physical, occupational, and speech therapy
- Home Health Aides
- Medical Social Work
- Wound care therapy
For eligibility requirements and specific information on health care services, please contact us anytime.
HOW OFTEN WILL A HOME HEALTH AID VISIT THE PATIENT?
As often as necessary. At Sanetiv, a patient’s well being is always more important than our bottom line.
WILL THE SAME NURSE OR THERAPIST VISIT REGULARLY, OR BE SOMEONE DIFFERENT EVERY TIME?
Consistency is essential in providing safe and effective health care. Once we determine your needs and assign a nurse or therapist, they will continue as your home care provider.
WHO ADMINISTERS MEDICATION?
Our highly qualified Registered Nurses administer injectable and IV medications. Patients and caregivers can receive education on administering eye drops and medications taken orally.
PAYMENT INFORMATION?
Medicare, Medicaid, Veteran’s Administration, private insurance providers and many HMOs typically cover home health care (if you meet the criteria). Private payments are also accepted.
Call Sanetiv and our staff will be happy to help you determine if you are qualified for benefits.
IS THERE A CO-PAY?
There is no co-pay with Medicare and VA. Private insurance plans vary, but often cover all your needs.
Sanetiv staff will help you identify your plan’s benefits.
WHO SHOULD I CALL IF I HAVE A QUESTION ABOUT HEALTH CARE NEEDS OR COVERAGE?
Please contact us day or night. If it is an immediate medical emergency, call 911.